Return & Refund

MIRAGE SF 30-Day Return Policy

At MIRAGE SF, we want you to be completely satisfied with your purchase. If you're not, we're here to help! You have 30 days from the date of delivery to request a return for any item. Please review the details below to ensure your return is processed smoothly.

Return Eligibility
Items must be in their original, unused condition.
Items must be returned in their original packaging, including all parts and accessories.
Custom or made-to-order items are not eligible for return.
Final sale and clearance items are non-returnable.
How to Start a Return
Contact our customer support team at [email/contact form] to initiate the return process. Please include your order number and reason for return.
Once your return request is approved, we will provide you with a return shipping label and instructions on how to send back the item.
Return Shipping
Customers are responsible for return shipping costs, except in cases of damaged or defective items.
If the item arrives damaged or defective, please contact us within 7 days of delivery, and we will arrange a replacement or refund at no additional cost.
Refunds
Once we receive and inspect your return, we will process your refund within 7-10 business days.
Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable unless the item was damaged or defective.
Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired product.